FAQs

The idea of taking a gold loan brings with it many questions, queries and doubts.
Just read through our FAQs and all your worries will be answered and taken care of.

What is a gold loan?

A gold loan is a type of secured loan where you pledge your gold jewellery or ornaments as collateral to secure funding. It’s an easy and fast way to access funds for personal or business needs.

Is there a minimum or maximum loan amount?

The loan amount depends on the value of your pledged gold. Typically, you can borrow anywhere from a small amount to a significant sum, up to a percentage of your gold’s appraised value. The App will display the loan eligibility based on your gold's weight and purity.

How is the loan amount decided?

The loan amount is decided based on the market value of your gold, including its weight and purity. Our partners (banks/societies) conduct a thorough evaluation to calculate the loan amount.

Is my gold safe during the loan period?

Yes, your gold will be kept in a secure vault or safe custody by the lender for the entire duration of the loan. You will receive a receipt or certificate as proof of your gold's safekeeping.

Are there any hidden charges?

We ensure complete transparency in all our dealings. You will be clearly informed of any applicable processing fees, interest rates, or penalties at the time of applying for the loan.

Is my personal information safe?

Yes, we take data privacy and security very seriously. All your personal information, including your loan application details, is encrypted and stored securely in compliance with data protection laws.

Can I renew or extend my gold loan?

Yes, many lenders allow you to renew or extend the term of your loan by paying the interest and principal in part or full. You can request an extension through the app and view the associated charges.

How do I contact customer support if I have issues with the loan?

You can contact our customer support team directly via call, or email. We are available 24/7 to assist you with any questions or concerns about your loan application or status.

Can I apply for a gold loan if I live in another state?

Yes, you can apply for a gold loan regardless of your location within the country. We work with multistate societies and banks that operate nationwide. However, certain lenders may have specific regional policies, so be sure to check the available options in your area through the app.

What makes Sudhan gold loan different from other lenders in the market?

Sudhan offers a highly competitive interest rate starting from just 6%, which is one of the lowest in the industry. Additionally, Sudhan offers up to 90% of the gold’s market value as a loan, while many lenders offer lower percentages. Sudhan also prides itself on a fast, 14-minute loan disbursal process, making it one of the quickest options available.

How can I repay my gold loan from Sudhan?

You can repay your gold loan in a variety of ways. Sudhan offers multiple repayment options, including:

  • Online transfer (RTGS/IMPS)
  • Cheque payments
  • Cash payments at the branch
Is Sudhan gold loan available for businesses or only individuals?

Sudhan offers gold loans to both individuals and businesses. Whether you're a business owner needing quick funds for operational expenses or an individual looking for personal financing, Sudhan provides tailored solutions for both scenarios. Businesses can pledge their gold to access working capital loans.

What is the process for getting a gold loan from Sudhan?

The process to get a gold loan from Sudhan is simple and fast:

  • Submit your documents (Aadhar card and photo).
  • Have your gold evaluated by Sudhan experts.
  • Based on the valuation, you’ll receive up to 90% of the gold’s market value.
  • The loan amount is disbursed, with cash available up to Rs.1.99 lakh and the balance credited to your account.
  • Repay the loan within the agreed period, and your gold will be returned to you.
What happens if I am unable to repay the loan on time?

If you are unable to repay your gold loan on time, the lender may charge a penalty, and interest will continue to accrue. If the loan remains unpaid beyond the grace period, the lender has the right to auction your gold to recover the outstanding amount. You will receive prior notice before any auction is conducted.

Can I prepay my gold loan before the tenure ends?

Yes, you can prepay your gold loan at any time before the tenure ends. Sudhan does not charge any foreclosure fees, allowing you to clear your loan early without additional costs.

What are the interest rate options for my loan?

Sudhan offers flexible interest rates starting at 6%, depending on the loan amount, tenure, and gold value. You can choose between monthly, quarterly, or yearly interest payment options.

Can I take multiple gold loans at the same time?

Yes, you can avail multiple gold loans as long as you have sufficient gold to pledge and meet the eligibility criteria. Each loan will be processed separately based on the valuation of the pledged gold.

Is there a doorstep gold loan facility available?

Currently, Sudhan provides in-branch gold loan services. However, we are working towards introducing a doorstep gold loan facility where an authorized agent will visit your location for gold valuation and processing.

About Us

Founded in 2021, Sudhan is a new-age financial institution that offers gold loans to those in need, specifically in villages and tier-III cities, in association with the extensive network of credit societies across many states. The gold loans offered are the fastest at the best rates of interest, to empower the people.

Contact Us

  • EQUIFINTECH PRIVATE LIMITED
    Registered address - Pasharwar Samaj Temple, Shop No 201, Second Floor, C S NO 1916/14, Plot No. 3, Sakhare Complex, Near Bamul Tower, AHM MD 3, Sukh Sagar Nagar, Kopargaon, Ahmednagar, Maharashtra, 423601
  • +91 9823807272
    +91 7340067400
  • info@sudhan.co.in

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